Returns & Exchanges
If for whatever reason you wish to return any Gerard Anthpny items, you may do so within 30 days of receipt. Unless they are faulty, goods must be returned in perfect condition (unworn and undamaged), in their original packaging with tags/tickets attached.
Returns are at the customers expense however you can return your items into one of our Gerard Anthony stores FREE of charge. Please send your items securely, Gerard Anthony cannot be held liable for courier charges or lost parcels. We recommend you obtain proof of postage and a ‘sign for’ service.
We do have a reduced rate for Northern Ireland based customers via DPD, see below for instructions and costings.
All returns are charged at a flat rate of €6.35. Gerard Anthony cannot be held liable for DPD lost parcels. If your returned parcel is lost, please contact DPD/help.
This gives you a step-by-step guide on how to return items to us for a refund or exchange. Please ensure this form is completed and sent back with your returns.
If you wish to exchange the same garment for a different size or to exchange the garment for a different product then please fill out the exchange section on the returns form. If any additional payment is required, our customer service team will follow up with a phone call.
Please note that there are no returns on altered garments.
Timings: Returns will be processed within 10-14 working days of receipt. We will let you know your return has been processed via the email address or phone number you provided at the time of ordering.
If you have any queries, you should contact our Customer Service Team in Carrick on Shannon. Call +353 71 962 1093 or Email [email protected] , Monday – Thursday 8.15am – 5.15pm. and Friday 8.15am – 1pm.
Our address for returns is as follows:
Gerard Anthony Menswear Superstore, The Mulvey Centre, Boyle Road, Carrick on Shannon, Co. Roscommon, Ireland