We aim to provide a seamless returns experience for our valued customers. Here’s everything you need to know about returning or exchanging Gerard Anthony Menswear items.
Extended Holiday Returns
For your convenience, all items purchased after October 20th for the holiday season can be returned until January 5th, 2025.
General Returns Policy
If you wish to return an item, you can do so within 28 days of receipt. Please ensure the items are:
In their original, saleable condition.
Unworn, undamaged, and unwashed.
Accompanied by all original tags, tickets, and packaging.
Faulty or Unsatisfactory Items
While we take great care to ensure items are free from defects before shipping, if you receive an item that is faulty or does not meet your expectations, contact our Customer Service Team immediately upon receipt of your order for assistance.
How to Return Items
Returns by Post:
Customers are responsible for return postage costs.
Use a secure courier and obtain proof of postage. We strongly recommend using a “sign-for” service to ensure safe delivery.
Gerard Anthony Menswear cannot be held responsible for lost parcels during transit. If your parcel is lost, contact your carrier directly.
Free In-Store Returns:
You can return your items free of charge Instore in Gerard Anthony Menswear.
Refunds
Refunds will be processed to the original payment method within 1-2 working days of receiving the item.
Complete the refund section on the returns form.
Exchanges
To exchange an item for a different size or product:
Complete the exchange section on the returns form.
If additional payment is required, our Customer Service Team will contact you.
For a smooth process, we recommend placing a new order for the desired item and returning the original for a refund.
Non-Returnable Items
The following items cannot be returned unless faulty:
Altered garments.
Underwear
Gift cards.
Missing or Delayed Refunds
If you have not received your refund after 5 working days, contact your bank as processing times may vary.
If the issue persists, reach out to us at info@gerardanthony.ie.
Contact Us
For queries, contact our Customer Service Team:
Phone: +353 71 962 1093
Email: info@gerardanthony.ie
Hours: Monday – Saturday 9:30 am-6 pm; Sunday 12-6 pm.
Return Address
Please send all returns to:
Gerard Anthony Menswear Superstore
The Mulvey Centre,
Boyle Road,
Carrick on Shannon,
Co. Roscommon,
Ireland.
We reserve the right to refuse returns or exchanges for items that are not in saleable condition or damaged.
Thank you for choosing Gerard Anthony Menswear.